Refund Policy

Effective Date: 2025-01-01

At RefearnApp, we aim to provide high-quality software and services that meet your expectations. This Refund Policy outlines our approach to refunds and subscription cancellations for our SaaS platform.

1. Subscription Refunds

All payments for subscriptions are processed through Paddle. We offer refunds for purchases made within 14 days of the original payment date. Refunds requested after the 14-day refund window will not be accepted.

2. How to Request a Refund

To request a refund, please contact our support team at support@refearnapp.com with the following information:

Your account email and subscription details.
The reason for your refund request.
Any relevant order or payment information.

3. Paddle Refunds

If your refund is approved, it will be processed through Paddle using the same payment method used for the original purchase. Refund processing times may vary based on your bank or payment provider, typically taking 5–10 business days.

4. Cancellation of Subscription

You may cancel your subscription at any time through your account settings. After cancellation, your subscription will remain active until the end of your current billing cycle. No additional charges will be applied after cancellation. Cancellation does not entitle you to a refund outside the 14-day refund window.

5. No Refunds for Partial Use

We do not offer refunds for partially used subscription periods, downgraded plans, or unused features outside the 14-day refund window.

6. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact our support team at support@refearnapp.com.